Professional Profile

About Shauntze

A dedicated public safety professional with an unwavering commitment to excellence in emergency communications, training, and life-saving education.

Professional Journey

As the Co-Founder and Chief Strategy Officer of Emerging Defense Solutions (EDS), Shauntze brings over two decades of expertise in public safety, training, and strategic leadership. EDS is a veteran-owned, family-led multi-industry enterprise uniting cybersecurity, defensive training, and legal services under one mission: to protect, empower, and elevate communities.

Within EDS, Shauntze leads 911 consulting and Lifesaver programs through the EDS Defense division, and oversees mobile notary and legal document services through EDS Notary & Process, serving the DMV region.

Served as Training and Organizational Development Specialist at the Office of Unified Communication in the Nation's capital, she orchestrated comprehensive career development programs and led quality improvement initiatives that enhanced operational effectiveness across the organization.

Her extensive background includes roles as a 911 dispatcher, criminal research specialist, and training supervisor, providing her with deep insight into every aspect of emergency communications and public safety operations.

Key Achievements

Co-Founder & Chief Strategy Officer of Emerging Defense Solutions
20+ years in public safety and emergency communications
American Heart Association CPR Instructor
911 Training & Leadership Development Expert
Former DC Fire Department Dispatcher
APCO Communications Training Officer-Instructor
NENA Center Manager Certification Program Graduate

Certifications & Credentials

APCO Communications Training Officer

Association of Public Safety Communication Officials

Management & Planning Instructor

Louisiana State University (NCBRT)

Center Manager Certification

National Emergency Number Association (NENA)

911 Center Supervisor

National Emergency Number Association (NENA)

CompTIA Security+

CompTIA

CompTIA Security X (CASP)

CompTIA

Additional Credentials

American Heart Association CPR Instructor
Criminal Law Code I & II
Maryland Fire & Rescue Institute
National Academy of Emergency Dispatch
Emergency Medical Services Training
CompTIA Security+
CompTIA Security X (CASP)